Terms And Conditions

Welcome to Play Paws Toys LLC . By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

Use of Our Website

By using this website, you confirm that:

• You are at least 18 years old, or using the site under the supervision of a legal guardian
  
• You will use the website only for lawful purposes
  
• You will not misuse, copy, or exploit any part of the website without permission
  

Products & Services

• We sell pet toys and related pet products online.
  
• All product descriptions, images, and prices are provided for informational purposes and may change at any time without notice.
  
• We reserve the right to limit quantities, discontinue products, or refuse service at our discretion.
  

Orders & Payments

• All prices are listed in USD unless stated otherwise.
  
• Payments must be completed at checkout using our approved payment methods.
  
• We reserve the right to cancel or refuse any order due to suspected fraud, errors, or availability issues.
  

Shipping

• Shipping timelines are estimates and may vary due to carrier delays or unforeseen circumstances.
  
• Once an order has been shipped, it cannot be canceled or refunded.
  
• We are not responsible for delays caused by shipping carriers.
  

Cancellation & Refund Policy

• Orders may be canceled within 2 days (48 hours) of placing the order only if the order has not been shipped.
  
• Once an order enters the shipping process, no cancellations or refunds are allowed.
  
• Shipping fees are non-refundable.
  
• We do not accept returns due to hygiene and safety concerns, except for damaged or incorrect items.
  

Please review our Refund Policy page for full details.

Damaged or Incorrect Items

If you receive a damaged or incorrect item:

• Contact us within 48 hours of delivery
  
• Provide clear photos and your order number
  
• If approved, we may offer a replacement or store credit at our discretion
  

Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Play Paws Toys LLC and may not be copied, reproduced, or used without written permission.

User Accounts 

If you create an account:

• You are responsible for maintaining account security
  
• You agree to provide accurate and current information
  
• We may suspend or terminate accounts that violate these Terms
  

Disclaimer

• Our products are intended for pets only and should be used under owner supervision.
  
• We are not responsible for misuse of products or injuries resulting from improper use.
  
• Always consult a veterinarian if you have concerns about your pet’s safety.
  

Limitation of Liability

To the fullest extent permitted by law:

• Play Paws Toys LLC shall not be liable for indirect, incidental, or consequential damages arising from use of our website or products.
  
• Our total liability shall not exceed the amount paid for the product in question.
  

Indemnification

You agree to indemnify and hold harmless Play Paws Toys LLC from any claims, damages, or expenses arising from your use of the website or violation of these Terms.

Governing Law

These Terms and Conditions are governed by the laws of the United States and the State of California, without regard to conflict of law principles.

Changes to These Terms

We may update these Terms and Conditions at any time. Changes will be effective once posted on this page.

Contact Information

If you have questions about these Terms and Conditions, contact us at:

Play Paws Toys LLC
1012 Marquez Place, Ste. 106-B Santa Fe, NM 87505
Whatsapp: +1 (505) 575 2941
Email: sales@playpawstoys.com